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Coordinating the Delivery of Statewide Risk Management Education Programs

Marsha Laux

Summary

Statewide risk management education programming requires careful planning and coordination to be effective and successful. Managing multi-site programs, delivered with multiple instructors over varying timeframes, demands programmers become proficient at coordination. Lessons learned are provided utilizing the example of the development of the statewide delivery of Annie’s Project in Iowa. The state coordinator shares best practices developed in rolling out a statewide program.

“Helper documents” were created to outline the processes and procedures necessary to support the curriculum, methodology and the funding reporting documentation. Topics covered in the documents, files, links and/or samples are:

1) Budget spreadsheets (which can be customized for each site, based upon their individual local sponsorships);
2) Marketing materials, including sample advertising and brochure templates;
3) Pre and post evaluation and weekly feedback;
4) Online registration;
5) Steering committee support;
6) Vetting instructors;
7) Frequently asked questions, including defining roles and titles for all staff;
8) Reporting ; and
9) Ordering of materials.

Training facilitators in the methodology, to utilize the supporting documents when they are necessary, requires both face to face training and timely follow-up. Helping facilitators create optimal learning environments that focus on building a local support network, all while adhering to statewide program quality standards requires a balancing act. Tracking varying demands of a statewide program can be a challenge. Effective coordination requires utilizing commonly used software such as Excel, Word and Outlook for ease of reporting and communication.

Details

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